Service
Soporte Técnico en campo
Complementando nuestro servicio de soporte en sucursales, brindamos el servicio de soporte en los hogares de los colaboradores en todo el país denominado Remote Office. El trabajo remoto llego para quedarse, y el hogar del colaborador paso a ser una sucursal más de las organizaciones.
Así mismo entendemos que en estos tiempos los horarios de trabajo se flexibilizaron, por lo cual actualmente también brinamos servicios de atención, solución y seguimiento de incidentes IT 7x24 para que la productividad de tu colaborador no se detenga.
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Digitalization and Efficiency for Citizen-Centered Public Management At INYCOM (Instrumentación y Componentes, S.A.), we help public administrations improve communication and connection with citizens, optimizing services, increasing transparency, and facilitating digital interaction. Through advanced technological solutions, data analytics, and intelligent digital platforms, we transform public service channels to make them more accessible, efficient, and citizen-focused. Technological Solutions for Public Administration We combine technology, data, and public management expertise to provide solutions that enhance every touchpoint between the administration and the citizen: Digital citizen service platforms: We develop portals and applications that simplify online interactions with public services. Identity and access management: We ensure citizen security and privacy through Customer Identity and Access Management (CIAM) systems. Administrative process automation: We implement RPA and digital workflows that reduce waiting times and streamline procedure management. Data analytics and service improvement: We leverage data to understand citizen needs, anticipate issues, and optimize public resources. Omnichannel communication: We connect all channels — web, email, social media, mobile applications — to provide a consistent and unified citizen experience. Transparency and accountability: We deliver dashboards and KPIs that measure public service performance and support informed decision-making.
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Digitalization and Efficiency for Citizen-Centered Public Management At INYCOM (Instrumentación y Componentes, S.A.), we help public administrations improve communication and connection with citizens, optimizing services, increasing transparency, and facilitating digital interaction. Through advanced technological solutions, data analytics, and intelligent digital platforms, we transform public service channels to make them more accessible, efficient, and citizen-focused. Technological Solutions for Public Administration We combine technology, data, and public management expertise to provide solutions that enhance every touchpoint between the administration and the citizen: Digital citizen service platforms: We develop portals and applications that simplify online interactions with public services. Identity and access management: We ensure citizen security and privacy through Customer Identity and Access Management (CIAM) systems. Administrative process automation: We implement RPA and digital workflows that reduce waiting times and streamline procedure management. Data analytics and service improvement: We leverage data to understand citizen needs, anticipate issues, and optimize public resources. Omnichannel communication: We connect all channels — web, email, social media, mobile applications — to provide a consistent and unified citizen experience. Transparency and accountability: We deliver dashboards and KPIs that measure public service performance and support informed decision-making.
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